Special needs

We are pleased to offer required assistance to passengers with special needs.

When making your booking, please advise what type of assistance will be required, for example:

  • If you use a wheelchair or mobility aid and require mobility assistance.
  • If you are vision or hearing impaired and require an escort to transit through the airport lounge and assistance with boarding or disembarking.
  • If you are travelling with a Guide Dog.
  • If you require to take travel oxygen.
  • If you are a Customer of Size.
  • Any other special requirement.